TOUR BOOKING / CANCELLATION / REFUND / MODIFICATION RULES
(Applicable for Train Tours,
Bus Tours, Boat Tours, Holiday Tours, Special Tours and Group Tours, Accommodation,etc.)
For
cancellation of your ticket, please submit a Written Request at TRAVEL &
TOURISM DESK located inside BIG BAZAAR Stores or Send us an E-Mail to:
info@TourismTimes.org
CANCELLATION RULES FOR TRAIN TOURS & BOAT
CRUISE TOURS:
SL. NO.
|
CANCELLATION
CONDITION
|
CANCELLATION CHARGE
|
01.
|
More than 15 or 15
Days before Tour Date (excluding departure day & cancellation day)
|
Rs.100/- per
passenger (OR) 10% of the Package Cost, whichever is Higher.
|
02.
|
Between 8-14 Days
before Tour Date
(excluding departure
day & cancellation day)
|
Rs.250/- per
passenger (OR) 25% of the Package Cost, whichever is Higher.
|
03.
|
Between 5-7 Days
before Tour Date
(excluding departure
day & cancellation day)
|
Rs.500/- per
passenger (OR) 50% of the Package Cost, whichever is Higher.
|
04.
|
Less than 4 or 4 Days
before Tour Date
(excluding departure
day & cancellation day)
|
100% of the Package
Cost.
|
05.
|
On Tour Date or After
Departure of the Tour
|
100% of the Package
Cost.
|
CANCELLATION RULES FOR HOLIDAY TOURS, SPECIAL
TOURS, GROUP TOURS & BUS TOURS:
SL. NO.
|
CANCELLATION
CONDITION
|
CANCELLATION CHARGE
|
01.
|
More than 15 or 15
Days before Tour Date (excluding departure day & cancellation day)
|
Rs.100/- per
passenger (OR) 10% of the Package Cost, whichever is Higher.
|
02.
|
Between 7-14 Days
before Tour Date
(excluding departure
day & cancellation day)
|
Rs.250/- per
passenger (OR) 25% of the Package Cost, whichever is Higher.
|
03.
|
Between 3-6 Days
before Tour Date
(excluding departure
day & cancellation day)
|
Rs.500/- per
passenger (OR) 50% of the Package Cost, whichever is Higher.
|
04.
|
Less than 2 or 2 Days
before Tour Date
(excluding departure
day & cancellation day)
|
100% of the Package
Cost.
|
05.
|
On Tour Date or After
Departure of the Tour
|
100% of the Package
Cost.
|
ACCOMMODATION CANCELLATION RULES: Same as Cancellation Rules
for Holiday Tours/Bus Tours.
REFUND RULES: The refund amount due to you after cancellation will be
credited back to the given Bank Account or You can collect Cash / Cheque after
3 (Three) Working Days from TRAVEL & TOURISM DESK.
MODIFICATION RULES: The Modification of Booking or Postponement of Booking is
processed as per the Cancellation Rules applicable and then re-confirmed for
the later date as per the availability.
CUSTOMER RESPONSIBILITY: You confirm to us that you are 18 years of age or above
and have the legal capacity to enter into this Agreement with us and that all
information you provide in respect of your use of the service is true and
accurate to the best of your knowledge and belief.
FORCE MAJEURE: We shall not be liable to you in respect of any delay in
performance of these tours, terms and conditions or delay in performance or
breach of the terms and conditions due to any event or circumstances beyond our
reasonable control.
For Any Further Assistance / Complains / Feedback: Call: 9491282897,
9000282897.
Visit:
www.TourismTimes.org
for All India Tourism Information & Services.
Thank You!